TERMS & CONDITIONS

Reserving a booking is a contract and as such you are agreeing to our terms and conditions.

 

Payment

A non-refundable deposit of 30% of the full booking value is required at the time of booking. If the start date of the break is in less than six weeks from the booking date, the full payment will be required at the time of booking. All payments are to be made by BACS. Bookings can be made online and the holiday let will be held for 5 days while appropriate funds are transferred to our account. If funds are not transferred we will assume that the accommodation is no longer required.

 

Breakages & Deposit

We do not normally charge for minor breakages but ask that you report them to us as soon as possible but we may charge you the cost of a repair if the damage or breakage is significant. If we are unable to re-let the holiday unit, we may also make additional charges. We ask for a security deposit of £100 to be paid at the time of booking. This is in the vast majority of cases returned in full within 7 days of your departure. We know accidents happen and believe we are reasonable in what we ask to be covered by this deposit.

We do not accept any liability for any damage, loss or injury caused to you or a member of your party or their possessions, unless proven to be caused by a negligent act by ourselves or any contractors employed by us.

 

Cancellations

A reservation is a legally binding contract for the total cost of the booking. Should you cancel earlier than six weeks before the stay, the outstanding balance will not be payable. Your deposit will not be returned. Please ensure that you have received confirmation from us that we have received notification of your cancellation.  Any cancellation made less than six weeks before the stay will not be refundable. We do recommend that you take out appropriate holiday insurance at the time of your booking.

We reserve the right to cancel a room reservation, only under circumstances beyond our control. We would attempt to find alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

 

Smoking

Smoking is not permitted in any part of the holiday let.